UX Audit

What isn’t working, and why

The UX Audit combines heuristic analysis with the perspectives of real users. I show you what isn't working, why that is, and what to tackle first. More systematic and in-depth than a UX Quick Check, with a clear basis for decisions at the end.

€ 4,000–5,800

excl. VAT, depending on product scope and number of user test sessions

Who is it for?

For product owners, UX leads and managing directors with products that are on the market but fall short of expectations. Especially when there is no internal agreement on what the problem actually is, and an outside assessment should end that discussion.

What you get

• A clear picture of what the problem really is, not just how it feels.

• A prioritisation: what has the biggest impact on conversion, retention or satisfaction?

• A document that serves as a solid basis for redesign decisions and management conversations.

What’s included

• Heuristic evaluation based on established UX principles

• Qualitative user tests (3–5 people, moderated)

• Flow analysis with annotated screen flows: where it gets stuck and why

• Impact-effort matrix: prioritised findings at a glance

• Audit report (PDF, 20–35 pages)

• Presentation session with your team

Why work with me?

At femSense, for example, I helped shape a medical product where UX errors didn’t mean bad reviews but real risk for users. That changes how you look at a product.

Well built, but not running smoothly?

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